In February, we announced Mitchell County Regional Health Center was recognized as one of the top 100 Critical Access Hospitals in the United States by The Chartis Center for Rural Health. Now, I am excited to announce from that award, we have also been chosen as a Top 20 Critical Access Hospital for patient satisfaction.
The Top 20 Critical Access Hospital “winners” are defined as hospitals who have achieved success in the overall performance based on a composite rating from eight categories of strength: inpatient market share, outpatient market share, quality, outcomes, patient perspectives, cost, charge and financial stability.
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MCRHC continuously looks for opportunities to better meet the needs and expectations of patients. The current construction project has several elements of improvements based on patient feedback, such as the single point of registration for all services that is also private. Our team will continue to look for opportunities and encourages patients to provide feedback on their experiences so we can also continue to be your trusted healthcare partner for life.