MASON CITY — Workers setting utility poles in Floyd County Tuesday dug into buried cable fiber lines, disrupting U.S. Cellular and Mediacom service to the Mason City area for much of the day.
All service was restored by 7 p.m.
Phyllis Peters, a spokeswoman for Mediacom, said the trouble began when the workers accidentally cut main fiber lines that serve both Mediacom and U.S. Cellular.
Cable television service to hundreds of Mason City area customers was cut off as well as Internet service to customers in southern Minnesota, she said.
“It is not an easy thing to fix because a cable has hundreds of strands that have to be fused together at both ends,” she said.
Cable service went off at 8:25 a.m. and was restored at 4:58 p.m.
“At least it was back on when people got home from work,” said Peters.
Kevin Schuster, a spokesman for U.S. Cellular, said the company worked throughout the day to reroute calls while the service to Mason City was down.
At 7:12 p.m., he said all service had been restored.
— By John Skipper and Laura Bird